* DESCRIPTION: 

Activating the SonicWALL Hosted Email Security Services with Pre-configuration task and initial configuration

* CAUSE:

Provides pre-configuration information and activating the SonicWALL Hosted Email Security Services

* Supported browsers

 Internet explorer             11.0

Firefox  Supported on latest version

Chrome Supported on latest version

NOTE: Because many of the screens are pop-up windows, configure your Web browser’s pop-up blockers to allow pop-ups from your organization’s server before using SonicWALL Hosted Email Security


Activating the Hosted Email Security service

After purchasing the SonicWALL Hosted Email Security service, you are directed to the activation screen.

Domain Name : The primary domain name that is associated with your SonicWall 'SonicWall Hosted Email Security' solution

Inbound Mail Server Host / IP Address : The IP address of the mail server hosting your user mailbox(es) for inbound messages

Outbound Mail Server Host / IP Address : The IP address provided during the provisioning stage of your Hosted Email Security solution. For example, if you registered the domain name example.us.snwlhosted.com, then the Outbound Mail Server Host will be example.outbound.snwlhosted.com

Email Address / Login : The email address or login name associated with your SonicWall SonicWall Hosted Email Security account

Password : The password associated with your SonicWall SonicWall Hosted Email Security account

Re-enter Password : The password you entered in the previous field

Data Center Location : Select the location of your data center. You are not able to change this option once it has been specified.


A message displays confirming successful activation and product registration. Click Go to HES Console to continue.


Adding MX records:-

After activating your SonicWall Hosted Email Security service, you may receive a message to replace your current MX records settings for inbound email messages.

Mail Exchange (MX) records specify the delivery route for email messages sent to your newly specified SonicWall 'SonicWall Hosted Email Security' domain name. The SonicWall Data Center can then create an internal MX record so mail is correctly routed to the specified domain.

Multiple MX records are assigned to your domain name. Each MX record designates a priority to organize the way your domain’s mail servers receive incoming email messages, the lower the number, the higher the priority. You should always set back-up priority numbers in case the primary mail server fails or is down.

Example : To activate the domain name example.com. Since the SonicWall Data Center hosts snwlhosted.com, the domain then becomes example.com.snwlhosted.com. After an MX record is created, where the customer publishes example.com MX example.com.snwlhosted.com, SonicWall then publishes an A-record : example.com.snwlhosted.com A 173.240.21.100, where 173.240.21.100 is the IP address that SonicWall’s hosted analyzers use to route emails sent to the example.com domain. SonicWall publishes an A-record for outbound messages: example.com.outbound.snwlhosted.com A 173.240.21.200.


For outbound email messages, you need to configure the mail server hosting your user mailboxes for outbound messages to route all outbound emails to example.com.outbound.snwlhosted.com.

For more information regarding MX records, contact your ISP or refer to the Knowledge Base Article “How to set up your MX record after you activated Email Security Hosted Solution" located at : [[https://www.sonicwall.com/en-us/support/knowledge-base/170504488082057|170504488082057]].


Logging in:- 

After completing the activation process, click the Go to HES Console button to be directed to the Hosted Email Security console. You can also open a new Web browser and navigate to : https://www.snwlhosted.com

 Enter the User Name and Password you configured during the Activation process, then click Log In.