Method 1, find the label on your NAS to know NAS model name, Serial number, MAC address


Method 2, open Qfinder see if your NAS is in the list, and find Device Type (NAS model name)and Firmware Version


Method 3, login QTS and open Control Panel, you can see the NAS model name and Firmware version


Method 4,if you only have a serial number like Q15BT01535 but you don’t know the NAS model name or what QNAP product it is, you may open a ticket by Qnap Service Portal we can help to find.